Duration 5:5

IndiGo Refund | HOW TO TAKE FULL REFUND | Bookings affected for cancelled flights due to COVID-19

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Published 13 Apr 2020

Today I'm here with new videos BOOK Ticket on credit shell/credit note: /watch/YEt34fU5TlF53 1.What is a credit shell? It is a credit note created against a cancelled PNR to be used for a future booking, for the same passenger/s. 2.When and how do I get a credit shell? If your flight is suspended due to the COVID-19 outbreak, a credit shell has been automatically created by us against your PNR If you cancel a booking for travel up to 30th April, 2020, you can create a credit shell from the ‘Edit Booking’ section on our website 3.Where can I view my credit shell balance? You can easily view your credit shell balance on your itinerary. Click here to retrieve your itinerary and check your balance. Visit www.goindigo.in → Edit booking → Retrieve itinerary 4.What is the credit shell validity? A credit shell is valid for use up to 1 year from the date of issuance. 5.How can I redeem my credit shell? You can now easily make an online booking using your credit shell. Step 1: Proceed to search for a flight of your choice Step 2: On the payment page, select ‘use credit shell’ Step 3: Enter PNR/Booking reference and email ID/last name Step 4: Enter mobile number linked to your booking (for guest user) Step 5: Confirm OTP (for guest user) Step 6: Click on the ‘Redeem’ button You can alternatively: Live chat with us Message us on Facebook or Tweet us at @IndiGo6E Call our customer service – Due to nationwide lockdown, our call centre services are temporarily suspended Visit airport ticketing counters – applicable after the lockdown is lifted Remember to quote your PNR details when you connect with us on these channels. For Travel Agency Booking – To utilize credit shell, customers are requested to contact the respective travel agency. 6.What are the terms and conditions associated with credit shell? Below are the terms and conditions of credit shell policy usage: The credit shell is valid to book until 1 year from the date of creation. You may choose your travel date as per your convenience. The credit shell is non-transferable. It can be used for travel only by those customers who were booked in the original PNR. In case of multiple passengers, the amount will get equally divided and utilized accordingly. 7.Can I use my credit shell partially? Yes, and balance can be used before expiration of credit shell. 👉🏼👉🏼👉🏼 🌏Follow Me⁉️👈🏼👈🏼👈🏼 📷Instagram https://www.instagram.com/imvickeyrajpoot 🌐Twitter https://www.twitter.com/imvickeyrajpoot ⚓Facebook https://fb.me/imvickeyrajpoot 🚧Subscribe For More /c/kingfishertech Business inquiries: imvickeyrajpoot@gmail.com ~~🇮🇳Published by kingfisher Tech Tips🇮🇳~~

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